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The hotel operation is kept in pure family spirit when our professional staff will make the guest feel welcomed and will create home feel atmosphere. Each guest will always be approached in the warm and friendly manner according to their needs and wishes.

We are providing excellent services:

Reception Service
Reception is opened from 6am to 10pm. Between 10pm and 2am.
please refer to bar staff with all your questions. We will be glad to
reserve Prague excursions for you, car rentals, advice with theatre
performances, cinema and concert tickets or recommend good
restaurants. In case of any questions please contact the reception.

Buffet Breakfast in the Restaurant
Breakfast is served between 7:30–10:00 AM in the Jewel Café bar in the ground floor of the hotel. All prepared by our Executive Chef Martin Podlezl.

A la Carte Breakfast in the Restaurant
Served all day.

Breakfast in the Room
Breakfast is served from 8:00 to 10:30 AM, please hang your completed and signed order on the door handle outside your room the night before or until 6:00 AM in the morning. Breakfast will be delivered to your room within 15 minutes after your required time.

Room service
11:30 a.m. to 10:30 p.m.
Room service menu you will find in our Hotel brochure.

Check in and Check out
Your room will be ready at 2pm, Sometimes a short delay can occur.
Check out is by 12am. You can store your luggage at the reception
after check out if needed.  

Safe is in every room and on the reception

Daily newspapers
If the guest wish, we can deliver to the room or available at the reception.

Laundry and dry cleaning(standard or express service) Laundry bag and price list available in all the rooms ironing available.

Car rental, limousine with driver
All the information´s and prices at the reception or hotel stuff.

Airport transport by our hotel limousine
Great prices and free of charge for Guests, who are staying in our hotel for more than five nights.

In case you would like to use our service please contact us or your travel agent 24 hours in advance.

Large selection of pillows "PILLOW MENU"

Wi-Fi internet- free of charge in all the Hotel areas

Laptop Rental - free of charge


10% discount in our Hotel Restaurant & Café Bar Jewel

Parking in a front of the Hotel
limited capacity or additional fee for parking in the location close by

We can organize massages in your hotel room



We can prepare and build a unique stay in Prague for any client.
We arrange tickets for cultural events, individual trips in Prague and anywhere in Czech Republic, transport, airtickets, tickets and concierge services.

For any detail information you can contact us at or by phone at + 420 224 211 699